A Quality Management System (QMS) is a set of business processes and procedures aimed at achieving a specific performance goal, meeting quality standards, and continuously improving operations. Most QMSs are created and administered by a regulatory body, such as the ISO (International Organization for Standardization) and the IATF (International Automotive Task Force), although companies can also create their own set of standards and requirements.
Since quality management systems are relatively complex in application, implementation varies from company to company. But it’s important to remember that every QMS is designed to oversee all processes and procedures within an organization.
A Quality Management System is used to optimize production and boost quality.
A prime example of a QMS is ISO 9001.
QMSs need to be implemented in all areas of an organization to be effective.
Companies ensure compliance with their QMS by using work instruction software.
To get our minds around the idea of a system used to aid quality management, it would be a good idea to briefly delve into what quality management is.
Quality management is the process of ensuring that all activities performed by a company are accomplished within a specific range of performance and excellence. A Quality Management System, on the other hand, is the vehicle that establishes the goals, requirements, and benchmarks needed to maintain the desired levels of quality management.
Quality management can be broken down into 4 classic components:
It is important to note that quality management concerns all company actions that affect the quality of a product or service -- which is just about every business action! If companies focus on quality control but lack proper quality planning, then their quality management will fall short.
The ISO, a key contributor of several internationally known quality management systems, has determined 7 principles that should be considered when creating or implementing a QMS.
A Quality Management System (QMS) is a set of rules, processes, procedures, and best practices that ensures a company maintains a certain level of performance. In other words, a QMS is a systematic approach to controlling and documenting your business operation.
Every QMS has 4 basic components:
Each of these components is then applied to any stakeholder group and their requirements. For example:
Each group needs several layers of documentation that specify “what will be done”, “proof that it is done”, and “plans for continuous improvement”. This cycle repeats itself over time as new improvements become the first stage of planning.
Imagine you run a bubble gum factory. Your line of “Blue Berry Bugle” is a fan favorite. But there have been a few inconsistencies lately, Thankfully, none have left the production floor… yet.
To create consistent quality, you and your team implement a QMS alongside work instruction software. You apply the same 4 components listed above.
A well-laid-out QMS doesn’t need to change any part of your business so long as the requirements are fulfilled. However, it does give companies the opportunity to observe, control, and optimize their processes with a specific goal in mind. This paves the way for smarter improvements as time goes on and certification with a governing body.
Many of the benefits of a QMS can be optimized through work instruction software. Gather in-depth production data, standardize your operation, and boost quality with step-by-step instructions.
The most notable group of QMSs would be the ISO 9000 standards, which have become a symbol of productivity, efficiency, and customer satisfaction for manufacturers and other industries around the world.
But companies use many other systems to meet specific quality requirements and responsibilities. These include:
Did you know that VKS helps medical device manufacturers ensure quality with every procedure and component of the medical device? eDHRs (electronic Device History Records) are a key way to capture extensive production data and verify compliance with every step.
Check out the top 6 manufacturing certifications that you can get by using VKS.