Objectivity for business leaders is increasingly important because it helps provide a perspective on their business that is deeply rooted in reality. The challenge for many business leaders however is actually achieving this clarity. In the context of this article, let’s assume when referring to business leaders, we are talking about any leader in an organization where humans are involved in processes that create value for a customer.
Thick packets of work instuctions, job travelers, tooling lists and part drawings are a common sight in most shops. Everyone from the receptionist to the head engineer participates in printing this small forest’s worth of paper, while operators and quality control people struggle to make heads and tails of it all. Then along comes an engineering revision or customer change request and everyone runs around like chickens with their heads cut off, swapping paperwork and redlining drawings. There has to be a better way.
Your best and most experienced people on the manufacturing floor make an art of their work, but are sometimes reluctant to change. Your least experienced and/or most timid people avoid asking anything twice, so they wade through documentation and search for answers.
Several years before Clearpath Robotics’ founders were named to Business Insider’s “People to Watch in 2015” list, Matthew Rendall, Ryan Gariepy and Bryan Webb were University of Waterloo mechatronics engineering students.